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Frequently Asked Questions

Searching the Site

How do I find anything on this site?

What is the difference between a "strict" and "flexible" instrument search?

Your store doesn't have what I'm looking for!

What if I find some incorrect information on this website?

Search Filter Explanations

Composer Name

Composer Country




Include Transcriptions & Arrangements?

Extended techniques


How can I make a purchase?

When will I receive my order?

I only received part of my order—where is the rest of it?

The music that I received is wrong/damaged.

What is the purpose of making a CAMco customer account?

How do I reset my customer account password?

Digital Products

I have a digital download code. How do I use it?

When will I receive my purchased digital product?

How can I access my purchased digital downloads?

What is the digital product watermark?

Can I print my digital sheet music?

Can I get a refund on my digital sheet music?


What is a "linocut"?

What is a limited edition? Open edition?

Why are mats so expensive?

What is a certificate of authenticity?